Quality Management.

Our Quality Management System underpins all UK Biocentre’s operations and ensures we deliver the highest quality solutions to our clients.

We believe that high quality samples and data are critical to the success of your research project. At UK Biocentre Quality is achieved through a quality management system that includes processes, consumables, reagents, and staff training.

System maintenance

All UK Biocentre’s sample processing and storage systems have manufacturer maintenance contracts with appropriate SLAs to cover routine, preventative, and corrective maintenance.

Sample security

  • All critical systems are supported by redundant backup generators and swith to internally generated source in the event of a power cut.
  • All data are backed up off-site daily, weekly, and monthly and can be re-configured within days.
  • Automated storage systems have an independent UPS to preserve data and allow continued operation during any switchover period.
  • All manual freezers have temperature monitoring and alarm systems.
  • The facilities have remote monitored CCTV.

Our Quality Management gives you peace of mind


  • Globally recognised ISO 15189:2012, ISO 9001:2015, ISO 27001:2013.
  • Human Tissue Act (HTA) license 12624 for both our sites.
  • Bespoke Quality Management System.
  • Internal auditing.
  • Multi-level-failure prevention and recovery plan.
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ISO9001 pdf icon

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ISO27001 pdf icon

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HTA Milton Keynes
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HTA Oxford
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Meet the team...

Our team of passionate, dedicated, and trusted experts treat your samples with the utmost care throughout their journey and are proud to partner with you on your research project.